← auraclash.app

Child Safety Standards

AuraClash has zero tolerance for child sexual abuse and exploitation (CSAE). This page sets out the standards we hold ourselves to, how the app is built to prevent abuse, and how to report a concern.

Our commitment

We prohibit, and will act on, any use of AuraClash involving child sexual abuse material (CSAM), the sexualisation of minors, grooming, sextortion, trafficking, or any other form of child sexual abuse or exploitation. This applies to every part of the service and to every user, without exception.

How the app is built to prevent abuse

AuraClash is deliberately built with almost no surface for abuse to occur on. These are product decisions, not settings:

• No private messaging. There is no chat, no direct messages, and no free-text field a user can aim at another user. Grooming requires a channel; the app does not provide one.
• No image uploads, and no free choice of video. Users cannot send or post a photo, and cannot upload a file from their library. Avatars are assembled from components we provide. Video exists in exactly one form: a 30-second clip recorded inside the app for a specific battle, against a named opponent who has already accepted.
• Every video is screened automatically before anyone can see it. Nothing is visible until it passes. A video that fails is never shown to anyone, including the opponent, and the battle ends with no result. If screening cannot run at all, the video stays invisible and the battle is voided — nothing is ever shown unchecked.
• Videos are private and expire. A battle video is visible only to the identified account holders invited to vote on it. There is no public page, no anonymous viewing and no browsable feed of video. Everything is deleted from our servers after 24 hours.
• One report hides a video immediately, before any human reviews it. Because the content lives 24 hours, a review queue would expire before it was read; acting first and reviewing the account afterwards is the only version of this that does anything.
• Audio is replaced, not transmitted. The original audio of a clip is discarded and one of our own tracks is laid over it.
• No location features. The app never requests location permission and cannot show where any user is.
• No public discovery of people. There is no user directory, no browsable lobby, no friend suggestions and no public feed. Handle lookup is exact-match only, so users cannot be enumerated or browsed.
• Sessions are invite-only and consented. A battle is reached only by a QR code, room code or link shared in person or in the user's own group chat. A named opponent must accept before taking part, and the host can remove anyone before it begins.
• Minimum age 13. An age gate runs before any account is created, and no account is created for anyone under 13.
• Handles are filtered against a denylist on both the app and the server, so a sexualised or abusive handle cannot be claimed.

Reporting

Any user can be reported from anywhere their handle appears in the app, and any user can be blocked, which prevents all interaction in both directions and hides their videos. Any battle video can be reported by anyone who can see it, and a single report hides it immediately. Reports include a reason and reach us directly.

You can also report a child safety concern at any time, whether or not you use the app, by emailing support@auraclash.app. Reports of child safety concerns are treated as our highest priority.

How we respond

• Reports involving child safety are reviewed as a priority, ahead of all other reports.
• Accounts involved in CSAE are removed permanently and without warning.
• Where we identify apparent CSAM or child sexual exploitation, we report it to the relevant authorities, including the National Center for Missing & Exploited Children (NCMEC) and, in Spain, the Policía Nacional and the Guardia Civil, and we preserve the relevant records for them as required by law.
• We comply with all applicable child safety laws in the markets where AuraClash is available, including the EU's applicable regulations and the reporting obligations that apply to us.

Why video is invite-only

AuraClash screens every video for nudity and violence before it is visible. It does not currently run hash-matching against known child sexual abuse material, because the databases that make that possible — and the reporting pipelines attached to them — are licensed to organisations at a scale we have not reached.

We treat that as a constraint on what we are allowed to build, not as an acceptable risk. So there is no public video surface at all: a battle video can be seen only by identified account holders invited to that specific battle, for 24 hours, and any one of them can hide it with a single report. There is no anonymous viewing, no shareable public voting page and no discovery of strangers.

Those features stay unbuilt until proper CSAM detection is in place.

Point of contact

The designated point of contact for child safety matters, including CSAE prevention and compliance questions from regulators and platforms, is:

Suleiman Al Khoury, Spain — support@auraclash.app

Review

These standards are reviewed when the app's functionality changes, and at least annually. If AuraClash ever adds a feature that creates a new way for users to reach each other, that feature will not ship without the safeguards described here being extended to cover it.